Do I need a passport to travel to Mexico?
What type of clothing should I bring?
Which credit cards are accepted in Mexico?
Should I exchange US dollars into pesos before I arrive in Mexico?
Once we arrive in Mexico, how do we get to our resort?
What are the advantages of the all-inclusive “plus”?
When and how do I book my sight-seeing trips?
When do I schedule my pedicure and manicure?
Will I get my money back if I have to cancel my trip?
What happens if my luggage is lost or stolen while I am on vacation?
May I request a certain room?
Is it permissible to have my hometown priest perform our wedding?
Is it necessary to tip?
Is internet access available at the resort?
What if I think of questions after I have booked my vacation?
Do I need a passport to travel to Mexico?
At this time, you do not need a passport to travel to/in Mexico; however, it is very convenient to have one. Two forms of valid identification are required.
A birth certificate or passport plus one other picture identification such as a valid driver’s license or a state-issued identification card are required.
**Please note that the “Intelligence Reform and Terrorism Prevention Act of 2004 requires that by January 1, 2008, travelers to and From the Caribbean, Bermuda, Panama, Mexico and Canada have a passport or other secure, accepted document to enter or re-enter the United States.” For more information click here. This web site also has links to government information on travel immunizations and alerts. No special immunizations are required for Cancun.
Return to top.
What type of clothing should I bring?
It depends on the time of year that you travel. Most of the time summer clothing is appropriate. Be sure to include bathing suits, shorts, long pants/slacks, sweater, light weight jacket and a dress-up outfit for evening dinner in the dress-up restaurant at the resort or in town. Light rain gear or an umbrella sometimes can come in handy. You may get ideas for packing for tropical vacations by checking out our link to TravelSmith which also has sporty, non-wrinkling clothing available especially for travelers.
Return to top.
Which credit cards are accepted in Mexico?
MasterCard, Visa and American Express are accepted in most places.
Return to top.
Should I exchange US dollars into pesos before I arrive in Mexico?
No, it is not necessary to exchange all your vacation $$$ into pesos before you arrive in Mexico. We suggest that you pay close attention to the exchange rate and exchange your $$$ as you spend. We also suggest that you have an exchange rate guide sheet. Exchange rates are generally most favorable at banks. Hotels provide convenient exchange services but at a slightly higher cost. You can print out a current rate-of-exchange chart at www.oanda.com.
Return to top.
Once we arrive in Mexico, how do we get to our resort?
Once your vacation reservations are confirmed, round-trip airport-resort-airport transfers will be arranged by you with Palace Resorts, giving arrival flight numbers and reservation numbers to their home office. We can help you with these arrangements as well.
Once you arrive at the airport, claim your luggage and go through customs, there will be transportation representatives waiting for you outside the airport and you can kick back and “Don’t worry, be happy!” for the duration of your vacation.
Chaza travel provides this service for Palace Resorts in Cancun to resorts on “the downtown strip”, Moon Palace and to Palace Resorts on the Mexican Riviera. Transfers are also provided in Cozumel and Puerto Vallarta.
Return to top.
What are the advantages of the all-inclusive “plus”?
This refers to the perks that are reserved for members only. This includes express check-in and massage, pedicure and manicure for two adults. Branded liquors from room service are often included. At times up-graded accommodations are available and will be requested for our customers routinely as available.
Return to top.
When and how do I book my sight-seeing trips?
Chaza Travel will have a hospitality desk in the resort and assist you in booking your trips after you arrive at your destination. They are also able to assist with automobile rental if you are interested. In case you plan to drive in Mexico, we suggest you obtain an “International Drivers License” at your nearest AAA office. In case of an accident, you can usually take your US license back home with you if you have an international license to present to Mexican authorities.
Return to top.
When do I schedule my pedicure and manicure?
We suggest that you schedule both the pedicure and manicure shortly after you arrive at your resort. After you have scheduled these, it’s a good idea to begin planning the remainder of your vacation.
Return to top.
Will I get my money back if I have to cancel my trip?
We strongly advise you to consider purchasing of travel insurance, both for transportation cancellations and for emergency medical conditions before or during your travel. Please also refer to our cancellation policy.
| We recommend that you purchase travel insurance. |
|
|
Return to top.
What happens if my luggage is lost or stolen while I am on vacation?
Notify the concierge if the loss occurs at your resort or the luggage office at the airport if your luggage does not arrive with you.Remember to carry prescriptions, extra eyeglasses or eyeglasses prescription, passports and valuables with you in your carry-on luggage or purse. A lightweight change of warm weather resort clothing in your carry-on can save the day if your luggage does not arrive with you. Lastly, travel insurance will cover $$$ sums that are above the meager amounts covered by the airlines in case of permanent loss of your luggage
Return to top.
May I request a certain room?
It is very difficult to request a certain room because rooms are assigned upon your arrival. All rooms are comfortable and have interesting views.
Return to top.
Is it permissible to have my hometown priest or clergy perform our wedding?
No, it is necessary for a wedding be performed by a legally recognized clergy or civilian authority (in Mexico) to be a legal marriage, but your hometown clergy or priest can be in attendance if you so choose.
Return to top.
Is it necessary to tip?
This is a great question! No, it is not necessary to tip, but we are accustomed to tipping for a job well done. The staff doesn’t expect it, but they, like everyone else, enjoy a reward for good service.
Return to top.
Is internet access available at the resort?
Internet access is available in limited locations at present, although Palace Resorts is adding this service at its resorts. Don’t forget, you are here on vacation!
Return to top.
What if I think of questions after I have booked my vacation?
You may email info@sss-travel.com, and we will be pleased to answer your questions.
Return to top.
